FAQ

How does the subscription work?

Hola Amigo delivers fun and hand-on Spanish learning materials to your door each month! Our subscriptions auto-renew and you can cancel at any time.

What is included in every box?

Our Hola Amigo boxes are packed FULL of learning fun! Please check out our product pages for examples past boxes!

All of our subscription boxes offer the option to add a sibling kit (or multiple!) so additional children can share the same box! The sibling kits include additional sets of all crafts, the Aventuras booklet (for Elementary and Early Learner boxes), and consumable activities.
Hola Amigo is designed for all families, regardless of language background or experience. The books and instructions included in each box are bilingual, making it easier for monolingual parents to follow the story! Additionally, we have QR codes built into all products providing instant audio and pronunciation support!
Hola Amigo has a great Facebook community group where families can share their successes and questions! Our QR codes attached to each product provide instant audio and pronunciation support. Additionally, we offer a Pinterest board for each theme with song recommendations and extension activities!  
Our subscription lines ship at different times of the month. Below you will find the schedule for each one:
Toddler Busy Box:
Ships on the 10th. Recharges on the 20th for the upcoming month's box.
(Order by the 10th of the month to receive a box the same month --unless they sell out early)
Descubre Early Learner Box:
Ships on the 5th. Recharges on the 15th for the upcoming month's box.
(Order by the 5th of the month to receive a box the same month --unless they sell out early)
Explora Elementary Box:
Ships on the 15th. Recharges on the 25th for the upcoming month's box.
(Order by the 15th of the month to receive a box the same month --unless they sell out early)
Sales tax will be charged to Virginia residents.

What is the cancellation policy?

All subscriptions (including both monthly and prepaid) auto-renew. Cancellations must be changed on the customer account or sent to info@holaamigobox.com 24 hours prior to the renewal/billing date for the upcoming month's box.

Billing/Renewal Dates by Subscription:

Early Learner Box - 15th of the month (must cancel 24 hours prior)

Toddler Busy Box - 20th of the month (must cancel 24 hours prior)

Explora Elementary Box - 25th of the month (must cancel 24 hours prior)

Refunds will not be honored if the cancellation request is submitted after the billing/renewal date.

Can I return a box?

If you receive a damaged item, please contact us at info@holaamigobox.com within seven days of receiving your box. Hola Amigo does not accept returns of its monthly packages should you change your mind.
The short answer is no. Children are incredibly sensitive to the different ways people speak. Even when they only hear one language, they learn very quickly about differences between the way men and women talk, the difference between polite and impolite ways of talking, and so on. For children, the bilingual situation is just a matter of another difference between people!

Fifty years ago educators throughout North America used to tell immigrant parents that it was better for their children's schooling if they spoke English at home. Some researchers thought that early exposure to two languages put children at a disadvantage. Newer research tells us that this is not so, and there may be advantages to being bilingual (in addition to knowing more than one language), such as more flexible thinking. The disadvantages that earlier research found were generally economic disadvantages, linked to the hardships of immigrants' lives.

Bilingual development sometimes results in slightly slower language development than for some monolingual children. Our older child was still saying things like Where you are? instead of Where are you? in English at four and a half. This is a normal developmental stage for monolingual English children, but they usually figure out that they have to say Where are you? by the time they're three or four. Our older child just took a little longer.

-Linguistic Society of America